Service Design + Tourism – SDT 2013, Sarasota, FL, 7-9 November
SDT 2013 offers three full days of talks, interactive workshops, and a Tourism Service Jam led by Markus Hormess and Marc Stickdorn. Join us and interact with service designers, tourism and business leaders, and academicians from 15 countries to explore the practical application of service design thinking in the tourism and travel industry. You’ll learn new methods and tools to help your organization create more valuable services, break through organizational silos and spur innovation, and become more customer and experience driven. We’ll be sure to have some warm weather fun, too – with parties along Sarasota’s beautiful waterfront and a post conference midday cruise around the bay. Keynote presenters include Chris Risdon, Adaptive Path; Luc Mayrand, Walt Disney Imagineering, Simon Bradley, Virgin Atlantic Airways, and Jonathan Frolich, Hyatt Hotels Corp.
For agenda, registration, speakers, and venue/hotel details, please visit www.sdt2013.org. Use promo code DESIGN for 20% off registration.